How to defuse tense situations?

A lot of times, people get ticked off in a conflict situation, including with your own kids. It started off from something trivial, and then the emotions got in the way and it became a personal thing. To let the air out, some yelling may happen and it hurt the other body without helping the situation.

Just think about this: "It's not about you".
Take a step back, think of the issue at hand or the objective to send somebody a message. Don't let the emotions make it a bigger deal than it is. There is always more than one way to get something done and don't let emotions get the better of you. It's not worth damaging the relationship, especially with your children.

The song that's been playing in my head today

Somewhere inside (Allure / Julie Thompson)

Who am I, love?
What am I supposed to be?
One life alone,
Oh somehow it's made for me

What do I do?
What can I say?
It's nothing new,
The choice was made

But what if I lose my way?
And run right into you,
Deep inside we'll never be anything other than lonely,
Tell me what does it take?
To breathe it into you,
Weak inside we'll never be anything other than lonely

One bleeding scar,
Still feels how it used to feel,
It's all so wrong,
No easy way to believe

What do I do?
What can I say?
It's nothing new,
The choice was made

But what if I lose my way?
And run right into you,
Deep inside we'll never be anything other than lonely,
Tell me what does it take?
To breathe it into you,
Weak inside we'll never be anything other than lonely

I wanna ride,
I wanna hide,
What I've become,
Now you're no longer mine,
I wanna feel,
Something that's real,
Somewhere inside

But what if I lose my way?
And run right into you,
Deep inside we'll never be anything other than lonely,
Tell me what does it take?
To breathe it into you,
Weak inside we'll never be anything other than lonely

I wanna ride,
I wanna hide,
What I've become,
Now you're no longer mine,
I wanna feel,
Something that's real,
Somewhere inside